Job Advert: Salesforce Consultant – Retail & E-commerce

🚀Position:Salesforce Consultant

🌍Location:Hybrid (2-3 days on-site, remainder remote) – UK-based

💼Industry:Retail & E-commerce

About the Role:

Are you a Salesforce Consultant who thrives on delivering exceptional CRM solutions? Join an innovative company at the forefront of Retail & E-commerce as they reshape the way businesses connect with their customers. This is your chance to work on high-impact projects in a fast-paced and rewarding environment.

What You’ll Do:

Collaborate with stakeholders to gather business requirements and translate them into Salesforce solutions.
Configure and customise Salesforce to support business needs, focusing on Sales Cloud, Service Cloud, and Marketing Cloud.
Work closely with development teams to ensure seamless integration with third-party platforms.
Provide strategic advice on Salesforce best practices, enhancements, and process optimisations.
Deliver training and support to end-users, ensuring smooth adoption and long-term success.
Stay updated on Salesforce trends, releases, and innovations to drive continuous improvement.

What We’re Looking For:

Proven experience as a Salesforce Consultant or Administrator, ideally in the Retail or E-commerce sectors.
Proficiency in Salesforce configuration, including workflows, process builder, and custom objects.
Strong understanding of CRM strategies and how Salesforce drives customer engagement.
Exceptional problem-solving and communication skills.
Salesforce certifications (e.g., Salesforce Administrator, Sales Cloud Consultant, Service Cloud Consultant) are a big plus.
Experience with marketing automation tools like Pardot or Marketing Cloud is a bonus.